The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 27, 2012
Filed:
Aug. 15, 2011
Scott A. Irwin, Winter Springs, FL (US);
Robert D. Birch, Orlando, FL (US);
Stephen D. Weagraff, Orlando, FL (US);
Scott A. Irwin, Winter Springs, FL (US);
Robert D. Birch, Orlando, FL (US);
Stephen D. Weagraff, Orlando, FL (US);
Convergys CMG Utah, Inc., Salt Lake City, UT (US);
Abstract
An e-Care dispenser is disclosed herein which configures a set of devices to cooperatively process care requests by utilizing functional aspects distributed throughout those devices. The devices can be end user devices with varying capabilities, some of which might not possess resources to process the care request independently. The functional aspects can be distributed throughout the devices in such a manner as to efficiently utilize the devices in providing care.