The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 29, 2011
Filed:
May. 13, 2008
Scott Traynham Stillman, Peachtree City, GA (US);
Scott Crandall Holt, Decatur, GA (US);
Kenneth Wayne Chastain, Tucker, GA (US);
Hong Thi Nguyen, Atlanta, GA (US);
Senis Busayapongchai, Tucker, GA (US);
Lisa Marie Birkenberger, Alpharetta, GA (US);
Judson Barry Johnston, Marietta, GA (US);
Eric Duron, Villa Rica, GA (US);
Diana N. Gash, Tucker, GA (US);
Homayoun Torab, Lawrenceville, GA (US);
Harry Tang, Dunwoody, GA (US);
Scott Traynham Stillman, Peachtree City, GA (US);
Scott Crandall Holt, Decatur, GA (US);
Kenneth Wayne Chastain, Tucker, GA (US);
Hong Thi Nguyen, Atlanta, GA (US);
Senis Busayapongchai, Tucker, GA (US);
Lisa Marie Birkenberger, Alpharetta, GA (US);
Judson Barry Johnston, Marietta, GA (US);
Eric Duron, Villa Rica, GA (US);
Diana N. Gash, Tucker, GA (US);
Homayoun Torab, Lawrenceville, GA (US);
Harry Tang, Dunwoody, GA (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
Systems and methods for checking broadband network components are provided in which an automated interactive system permits a field technician to check various conditions of a communication line or other broadband network components without the assistance of a support technician. While options to request assistance from a support technician are provided, the automated interactive system permits the field technician to perform various functions on a communication line without additional assistance, especially for routine tasks. The automated interactive system, therefore, removes efficiencies that may be associated with conventional approaches for checking broadband network components.