The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 18, 2011

Filed:

Feb. 27, 2008
Applicants:

Venkatesh Krishnaswamy, Holmdel, NJ (US);

Timothy Ian Ross, Fair Haven, NJ (US);

Rajeshwari Edamadaka, Allentown, NJ (US);

Jack Iu, South Plainfield, NJ (US);

Krishna Kishore Dhara, Dayton, NJ (US);

Inventors:

Venkatesh Krishnaswamy, Holmdel, NJ (US);

Timothy Ian Ross, Fair Haven, NJ (US);

Rajeshwari Edamadaka, Allentown, NJ (US);

Jack Iu, South Plainfield, NJ (US);

Krishna Kishore Dhara, Dayton, NJ (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method, apparatus and computer program product for providing additional information related to a sender of a communication is presented. A communication intended for a recipient is received, the communication including information related to the sender of the communication. A Personal Virtual Assistant (PVA) acquires in real time additional information related to the sender of the communication. The additional information related to the sender of the communication is then presented to the recipient attached to the communication where possible. The PVA is capable of acting on the recipient's real time instructions relating to the additional information.


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