The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 18, 2011
Filed:
Apr. 10, 2007
Colin Blair, Westleigh, AU;
Kevin Chan, Ryde, AU;
Christopher R. Gentle, Gladesville, AU;
Neil Hepworth, Artarmon, AU;
Andrew W. Lang, Epping, AU;
Colin Blair, Westleigh, AU;
Kevin Chan, Ryde, AU;
Christopher R. Gentle, Gladesville, AU;
Neil Hepworth, Artarmon, AU;
Andrew W. Lang, Epping, AU;
Avaya Inc., Basking Ridge, NJ (US);
Abstract
The present invention provides a communication monitoring and analysis method and system. More specifically, the present invention provides a method for determining the health and overall satisfaction of employees in an organization. The determination may be made by monitoring communications generated by employees for their tone and other parameters related to their satisfaction with various decisions made within the organization.