The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 11, 2011
Filed:
Oct. 18, 2006
Applicant:
Rajesh Kanade, Pune, IN;
Inventor:
Rajesh Kanade, Pune, IN;
Assignee:
Avaya Inc., Basking Ridge, NJ (US);
Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A method, apparatus and computer program product for providing additional information to an Interactive Voice Response (IVR) system user is presented. A call from a user is received at the IVR system, and a session is provided for the user. Additionally, a page is generated for the session. The page is communicated to the user; and is dynamically updated for the user as the user traverses menus of the IVR system.
Kanade, Rajesh. (2011). Method and apparatus providing additional information to an interactive voice response (ivr) system user (U.S. Patent No. 8036347). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/8036347
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile