The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 04, 2011
Filed:
Jun. 19, 2009
Gordon R. Brunson, Broomfield, CO (US);
Tibor Lukac, Freehold, NJ (US);
Chandra Ravipati, Thornton, CO (US);
Gordon R. Brunson, Broomfield, CO (US);
Tibor Lukac, Freehold, NJ (US);
Chandra Ravipati, Thornton, CO (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
Methods, devices, and systems are provided for taking a pluggable extension and applying it to a unique set of a user population to handle their preferred and user-centric alerting relationships. More particularly, the pluggable extension allows a user to have their personalized contact resolution algorithm applied by a server to calls initiated by them or directed toward. The contact resolution algorithm is pluggable to any server and does not need to be built into the server itself. Moreover, multiple users can refer to and use the same pluggable contact resolution algorithm.