The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 13, 2011
Filed:
Aug. 16, 2006
Jane Childs, New South Wales, AU;
Ted Saoumi, New South Wales, AU;
Jane Childs, New South Wales, AU;
Ted Saoumi, New South Wales, AU;
Avaya Inc., Basking Ridge, NJ (US);
Abstract
The present invention provides for the ranking of messages for presentation to a user based on user behavior with respect to previous messages received from ranked communication endpoints. In particular, the percentage of a message played back by a user can be used to assigned a rank for future messages received from the initiating communication endpoint associated with the subject message. Initiating communication endpoints associated with messages that the user has listened to all or a large proportion of are associated with a relatively high ranking that is applied to future messages from those communication endpoints. Initiating communication endpoints associated with messages that the user listens to only the message header or a small proportion of the message itself are assigned a relatively low ranking. Messages received as textual communications or by a unified messaging application may be ranked according to the order in which the user selects the messages for retrieval.