The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 10, 2011
Filed:
Aug. 28, 2006
Albert J. Baker, Eatontown, NJ (US);
Scott Allan Schell, Westminster, CO (US);
Frederick Peter Block, Westminster, CO (US);
Janis R. Putman, Hillsborough, NJ (US);
David Butler, Glen Gardner, NJ (US);
Albert J. Baker, Eatontown, NJ (US);
Scott Allan Schell, Westminster, CO (US);
Frederick Peter Block, Westminster, CO (US);
Janis R. Putman, Hillsborough, NJ (US);
David Butler, Glen Gardner, NJ (US);
Avaya Inc., Basking Ridge, NJ (US);
Abstract
A technique is disclosed for interfacing business processes with telephony functions. Particularly, an orchestration engine is interposed between a business process engine that executes business processes and an enterprise telecommunications network that executes telephony functions. Acting as an intermediary between the business process engine and the telecommunications network, the orchestration engine decouples the atomic telephony functions that are required for a business application from the business logic that is used in features that comprise one or more business processes. Thus, a new protocol state, feature, or algorithm change is isolated to a single and easy-to-develop location in software.