The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 21, 2010
Filed:
Mar. 06, 2001
Stefaan Valere Albert Coussement, Kortrijk, BE;
Stefaan Valere Albert Coussement, Kortrijk, BE;
Genesys Telecommunications Laboratories, Inc., Daly City, CA (US);
Abstract
In a communications network environment, a distributed software application for monitoring terminal and device capabilities of agents operating on the network and rendering data results of the monitoring to subscribing routing applications is provided. The software application comprises a first portion of the software for collecting and sending data about terminal and device capabilities of the target agents and a second portion of the software for receiving the capability data and for presenting the data in usable form to the subscribing routing applications.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile