The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 03, 2010

Filed:

Mar. 10, 2005
Applicants:

Jonathan J. Shakes, Mercer Island, WA (US);

François M. Rouaix, Seattle, WA (US);

Donald L. Kaufman, Kirkland, WA (US);

Inventors:

Jonathan J. Shakes, Mercer Island, WA (US);

François M. Rouaix, Seattle, WA (US);

Donald L. Kaufman, Kirkland, WA (US);

Assignee:

Amazon Technologies, Inc., Reno, NV (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06K 9/00 (2006.01); G06Q 10/00 (2006.01); G06F 9/00 (2006.01); G06F 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Images may be captured of items being processed at a processing station of an order fulfillment center and made available electronically for review to verify quality assurance polices for the items. Alternatively, a short video clip may be captured of the items being processed. The images may be made electronically available for review from remote locations. The images may be associated with a customer order and the images may be reviewed to ensure that the order has been correctly processed. The processing station may be a shipping station and the images may be reviewed to ensure adherence to shipping quality assurance policies. The processing station may also be a receiving station and the images reviewed for defects in the shipping container or the items. The items may be associated with a returned customer order and the images may be reviewed to verify the validity of a customer complaint.


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