The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 09, 2010

Filed:

Aug. 28, 2006
Applicants:

Parmeet S. Chaddha, Foster City, CA (US);

William Stuart Gallie, Los Altos, CA (US);

Arthur L. Chin, Belmont, CA (US);

Tino Martinez, Mesa, AZ (US);

Mark Milatovich, San Francisco, CA (US);

Oisin Joseph O'crowley, San Rafael, CA (US);

Kamini Rai, San Francisco, CA (US);

Sandeep Masrani, San Mateo, CA (US);

John Whittle, Menlo Park, CA (US);

Inventors:

Parmeet S. Chaddha, Foster City, CA (US);

William Stuart Gallie, Los Altos, CA (US);

Arthur L. Chin, Belmont, CA (US);

Tino Martinez, Mesa, AZ (US);

Mark Milatovich, San Francisco, CA (US);

Oisin Joseph O'Crowley, San Rafael, CA (US);

Kamini Rai, San Francisco, CA (US);

Sandeep Masrani, San Mateo, CA (US);

John Whittle, Menlo Park, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/46 (2006.01);
U.S. Cl.
CPC ...
Abstract

Apparatus and methods to manage demand, service level agreements, hardware and software assets, projects, labor, knowledge and provisioning resources in hosted applications. An asset manager coupled to host servers and a network, manages the host servers and software to determine the demand for new assets and allocate available assets to meet the demand; determine assets not in compliance with existing software licenses; determine and compare actual service level metrics with the target service level metrics; and determine availability of a patch or upgrade for selected software and instances of the selected software among the assets. The asset manager may be coupled to other managers, e.g., contract, product, work and/or accounting managers, to monitor service level metrics and/or costs.


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