The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 29, 2009

Filed:

Jul. 28, 2005
Applicants:

Amit Goel, St. Petersburg, FL (US);

Michael J. Krack, St. Petersburg, FL (US);

Ronald S. Rozensky, Bradenton, FL (US);

E. Lee Shero, McKinney, TX (US);

Roy V. Witcher, New Port Richey, FL (US);

Inventors:

Amit Goel, St. Petersburg, FL (US);

Michael J. Krack, St. Petersburg, FL (US);

Ronald S. Rozensky, Bradenton, FL (US);

E. Lee Shero, McKinney, TX (US);

Roy V. Witcher, New Port Richey, FL (US);

Assignee:

Avaya Inc., Basking Ridge, NJ (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/00 (2006.01); G06F 9/46 (2006.01); G06F 13/00 (2006.01); G06F 3/048 (2006.01); G06F 15/16 (2006.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system for initiating a contact, comprising a brokeroperable (a) to receive a first type of information selected by a user, the first type of information being accessed through a first application; (b) locate a second type of information associated with the first type of information, the second type of information being stored by a second application different from the first application; and (c) initiate a communication to a communication device identified by the second type of information.


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