The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 04, 2008
Filed:
Sep. 04, 2001
David R. Jean, Birmingham, AL (US);
Judy M. Marcopulos, Duluth, GA (US);
Rita H. Scherer, Birmingham, AL (US);
David R. Jean, Birmingham, AL (US);
Judy M. Marcopulos, Duluth, GA (US);
Rita H. Scherer, Birmingham, AL (US);
AT&T Intellectual Property, Inc., Wilmington, DE (US);
Abstract
Methods and systems are disclosed for correlating work orders. One embodiment includes communicating with a communications network and acquiring new work order information representing a new work order. The new work order information is searched for at least one correlation parameter. A database of existing work orders is also searched for the at least one correlation parameter. The new work order information is grouped with existing work order information that shares the at least one correlation parameter and that has a date and time stamp within a predetermined interval of a date and time stamp of the new work order. The process, therefore, correlates the new work order with an existing work order having the at least one correlation parameter and a similar date and time stamp.