The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 26, 2008

Filed:

Jul. 13, 2004
Applicants:

Raya Fratkina, Yorktown Heights, NY (US);

Monica Anderson, San Jose, CA (US);

Mark Angel, Napa, CA (US);

Max Copperman, Santa Cruz, CA (US);

Scott B. Huffman, Redwood City, CA (US);

David B. Kay, Los Gatos, CA (US);

Robert Stern, Cupertino, CA (US);

Jeffrey Rudy, San Jose, CA (US);

Inventors:

Raya Fratkina, Yorktown Heights, NY (US);

Monica Anderson, San Jose, CA (US);

Mark Angel, Napa, CA (US);

Max Copperman, Santa Cruz, CA (US);

Scott B. Huffman, Redwood City, CA (US);

David B. Kay, Los Gatos, CA (US);

Robert Stern, Cupertino, CA (US);

Jeffrey Rudy, San Jose, CA (US);

Assignee:

Consona CRM Inc., Indianapolis, IN (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2006.01); G06F 7/00 (2006.01); G06N 5/00 (2006.01); G06N 5/02 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method and system are disclosed for retrieving information through the use of a multi-stage interaction with a client to identify particular knowledge content associated with a knowledge map.


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