The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 31, 2006

Filed:

Sep. 04, 2001
Applicants:

David R. Jean, Palo Alto, CA (US);

Judy M. Marcopulos, Duluth, GA (US);

Rita H. Scherer, Birmingham, AL (US);

Inventors:

David R. Jean, Palo Alto, CA (US);

Judy M. Marcopulos, Duluth, GA (US);

Rita H. Scherer, Birmingham, AL (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 15/00 (2006.01); H04M 3/22 (2006.01);
U.S. Cl.
CPC ...
Abstract

Methods and systems are disclosed for assembling a line record for a customer's telephone number. One embodiment communicates with a communications network and acquires, in real time, at least one of i) information associated with the customer's service, ii) facility information associated with the customer's service, and iii) information associated with equipment used by the customer. The acquired information is assembled as the line record. An alternative embodiment communicates a request, over a communications network, for the line record. This alternative embodiment acquires, in real time, at least one of customer information from a Customer Record Information System, facility information from a Loop Facility Assignment Control System, and equipment information from a switch system. The acquired information is assembled as the line record, wherein each request for the line record is comprised of fresh data.


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