The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 05, 2005
Filed:
Mar. 27, 2002
Yoshimitsu Ebisawa, Musashino, JP;
Seiichi Yamamoto, Sagamihara, JP;
Hitoshi Kato, Sagamihara, JP;
Yoshihiro Kawauchi, Hachioji, JP;
Yasuo Funato, Hachioji, JP;
Takeshi Makita, Hino, JP;
Yoshimitsu Ebisawa, Musashino, JP;
Seiichi Yamamoto, Sagamihara, JP;
Hitoshi Kato, Sagamihara, JP;
Yoshihiro Kawauchi, Hachioji, JP;
Yasuo Funato, Hachioji, JP;
Takeshi Makita, Hino, JP;
Kabushiki Kaisha Toshiba, Tokyo, JP;
Abstract
Upon providing a new service associated with a key telephone unit to an user system, a customer center periodically acquires communication log information of the key telephone unit, generates suggestion information of an inside comprise, which is optimal to the key telephone unit, on the basis of the communication log information, and automatically transmits that suggestion information to a maintenance personal computer via the Internet.