The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 17, 2004
Filed:
Sep. 04, 2001
David R. Jean, Palo Alto, CA (US);
Judy M. Marcopulos, Duluth, GA (US);
Rita H. Scherer, Birmingham, AL (US);
BellSouth Intellectual Property Corporation, Wilmington, DE (US);
Abstract
Processes and systems are disclosed for creating a maintenance report for a communications system. One embodiment includes communicating with a communications network and acquiring a telephone line record. The telephone line record include at least one of i) customer information from a Customer Record Information System, ii) facility information from a Loop Facility Assignment Control System, and iii) equipment information from a switch system analyzing telephone switches. The maintenance report is generated using the acquired telephone line record. The process creates the maintenance report using fresh data.