The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 04, 2003
Filed:
Oct. 05, 2000
Applicant:
Inventors:
James Mark Loman, Saratoga Springs, NY (US);
Kelvin Ma, Clifton Park, NY (US);
David Wayne Riffel, Pewaukee, WI (US);
Assignee:
General Electric Company, Niskayuna, NY (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G01N 2/3083 ;
U.S. Cl.
CPC ...
G01N 2/3083 ;
Abstract
A method and system for accessing a remote site by a field engineer faced with a machine fault. The remote site includes various expert systems and fault prediction tools to assist the field engineer. In the event the field engineer is unable to diagnose the fault and repair the machine the machine is returned to a repair center, accompanied by an automatically generated return code that identifies the various analysis conducted by the field engineer and the potential fault causes identified during that analysis process.