The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 15, 2003
Filed:
Apr. 18, 2000
Gary James Calder, Eastleigh, GB;
George Murdoch Clelland, Alresford, GB;
Anthony Timothy Farrell, Romsey, GB;
Robert Mann, West Wellow, GB;
John Brian Pickering, Winchester, GB;
Paul Reilly, Lockerley, GB;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Speech encoding in a client server system such as a laptop, personal data assistant or mobile phone communicating with an interactive voice response telephony application. A method of communication with a speech enabled remote telephony device such as a mobile phone is described comprising the following steps. Receiving user speech input into the mobile phone as part of a dialogue with an interactive voice response telephony application. Performing speech recognition to convert the speech into text and converting the text into tones such as DTMF tones. Transmitting the DTMF tones over the voice channel to an interactive voice response (IVR) telephony application an allowed response feature converts the users response to a known valid response of the IVR application. A language conversion feature allows a person in one language to speak in that language to an IVR application operating in a different language.