The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 15, 2003
Filed:
Dec. 29, 1998
Paul M. Cohen, Beaverton, OR (US);
Joseph R. Kluck, Portland, OR (US);
William J. Nerenberg, Hillsboro, OR (US);
David E. Dent, Portland, OR (US);
Sanjay V. Vora, Hillsboro, OR (US);
Intel Corp., Santa Clara, CA (US);
Abstract
A method and device are provided for creating an information report for a computer system. An information report is used to signal a problem with a computer system and to provide information about the problem. The information report contains only relevant information, thereby decreasing the bandwidth required to send the information report, and the time required for a technician to review the information report. Information about the problem with the computer system is input by a user of the computer system. This information, together with information stored in a diagnostic tree, is used to limit the scope of an automatic information retrieval. An information report is produced from the results of the automatic information retrieval.