The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 18, 2003
Filed:
Mar. 31, 1998
Thomas Cahill, Newton, NJ (US);
Steven Chabra, New York, NY (US);
Vincent Clowney, Chatham, NY (US);
John Cowan, New York, NY (US);
Thomas Fitzgerald, New York, NY (US);
Louis Fuertes, Westport, CT (US);
Lloyd O'Connor, Canaan, CT (US);
Randy Schafer, New York, NY (US);
Richard Q. Schmidt, Huntington, NY (US);
Fred Slavin, Manalapan, NJ (US);
Leonid Vayner, Brooklyn, NY (US);
Christopher P. Westerman, Ridgewood, NJ (US);
Janet Wynn, New York, NY (US);
Wil Velarde, Brooklyn, NY (US);
The Chase Manhattan Bank, New York, NY (US);
Abstract
A software/hardware system which provides immediate, on-going interaction between an institution and its customers. The system communicates with customers/subscribers over numerous, different communication channels and actively screens market conditions for situations that could potentially impact its customers, based on the customers' unique situation and prearranged instructions. The system and method interacts with the institution's processing centers which handle incoming customer transactions and the system creates outgoing messages. The system has a decision making component used to make the decision in each case as to which information to push to the customer in the form of a message. The message is delivered to the customer via any communication channels presently known. The system allows the customer to respond electronically or by telephone or by fax or by any means, all of which are intended to allow the institution to receive the response information from the customer expeditiously and to enable the institution to act upon the customer's instructions.