The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 14, 2002

Filed:

May. 07, 1998
Applicant:
Inventors:

Greg Bjornberg, Colorado Springs, CO (US);

Dale Cobb, Colorado Springs, CO (US);

David Phelps, Colorado Springs, CO (US);

Phyllis D. Santa, Larkspur, CO (US);

Assignee:

MCI Communications Corporation, Washington, DC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/64 ; H04M 1/100 ; H04M 3/42 ;
U.S. Cl.
CPC ...
H04M 1/64 ; H04M 1/100 ; H04M 3/42 ;
Abstract

A system and method for provisioning application and data files to a plurality of real-time processing nodes within a telecommunications network. The system comprises a user interface for accepting commands from a user to deactivate, activate, deploy, or delete application and data files, an application database for storing the application and data files, and an interface to monitor the operational state of the plurality of real-time processing nodes. The method includes the steps of using a plurality of state tables to monitor the state of the application and data files and deploying the application and data files to the plurality of real-time processing nodes according to commands received from the user interface, the plurality of state tables, and the operational state of the nodes. The invention is particularly suited to provisioning a network of advanced interactive voice response (IVR) service platforms with customer IVR application and data files.


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