The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 12, 2002

Filed:

Aug. 20, 1997
Applicant:
Inventors:

Gary E. Barnett, Gilroy, CA (US);

Philip W. Barnett, Manitou Springs, CO (US);

Assignee:

Aspect Communications CORP, San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 1/516 ;
U.S. Cl.
CPC ...
G06F 1/516 ;
Abstract

A system is provided for receiving, managing, and distributing data to multiple data destinations. Data is received from at least one data source normalized into a standard configuration. An identifier is associated with the normalized data. The identifier associated with the normalized data indicates the type of data included in the normalized data. The normalized data is transmitted along with the associated identifier to the multiple of data destinations. Each data destination determines whether to retrieve or ignore the normalized data based on the identifier associated with the normalized data. The normalized data may be transmitted in a data packet that includes the identifier associated with the normalized data. In certain instances, the normalized data represents a two-dimensional array of data elements.


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