The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 19, 2002
Filed:
Aug. 05, 1999
Applicant:
Inventors:
James Hunt, Falmouth, ME (US);
Jared Blustein, Plymouth, NH (US);
Assignee:
Rockwell Electronic Commerce Corp., Wood Dale, IL (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/523 ;
U.S. Cl.
CPC ...
H04M 3/523 ;
Abstract
An agent of an automatic call distribution system which requires a plurality of software applications employs a server which profiles a software applications usage pattern and preloads a set of software applications based upon the profile of most commonly used applications. One or more computer servers sends one or more requesting computers a most likely predicted-to-be selected software application by forming an association from the software usage profile between a first application and a second application.