The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 19, 1996
Filed:
Sep. 30, 1994
Noreen A Harrington, Naperville, IL (US);
Mark J Michelson, Elburn, IL (US);
Other;
Abstract
A telecommunication system (10) having a single automatic call distributor (12) with a multiport switch (14) controlled by a central control processing unit (16) and an associated memory (18) for selectively interconnecting telephonic calls between external telephonic units (20) of an external telephonic network (24) and internal telephonic units (26A, 26B, 26C, 26D) coupled with the multiport switch (14) with a multilink host computer call control interface system (25) having a plurality of host computers (32A, 32B, 32C, 32D) coupled to the automatic call distributor and logical link interfaces (36A, 36B, 36C, 36D) each having a pair of physical link lines (38A, 38B, 38C, 38D) which correspond to an associated host computer (32A, 32B, 32C, 32D) to enable communication between the single automatic call distributor (12) and the plurality of host computers (32A, 32B, 32C, 32D) to provide the host computers with control of call handling operations performed at the automatic call distributor (12).