The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 25, 2026

Filed:

Mar. 22, 2024
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Shaktimaan Singh Sengar, Bengaluru, IN;

Prashanta Saha, Bangalore, IN;

Joydeep Dasgupta, Bangalore, IN;

Sanjay K. Sunny, Kottayam, IN;

Arun Kaushik Narmadha Ramesh, Neyveli, IN;

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/383 (2019.01); G06F 16/34 (2019.01); G06F 40/284 (2020.01);
U.S. Cl.
CPC ...
G06F 16/345 (2019.01); G06F 40/284 (2020.01);
Abstract

In some implementations, a device may obtain a transcript that includes a plurality of utterances. The device may determine that the transcript includes a quantity of tokens that is greater than a threshold quantity of tokens, wherein each token of the quantity of tokens corresponds to a word or a portion of a word included in the plurality of utterances. The device may generate a plurality of overlapping transcript portions, wherein each transcript portion of the plurality of overlapping transcript portions overlaps with at least one other transcript portion of the plurality of overlapping transcript portions, and wherein each transcript portion ends at an end of an utterance of the plurality of utterances. The device may generate a transcript summary based on the plurality of overlapping transcript portions.


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