The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 11, 2026
Filed:
Sep. 11, 2023
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);
Abstract
Described herein are systems and techniques to facilitate the efficient generation and association of data based on communications across multiple communications channels. A unified communications system may process communications exchanges using multiple communications channels and generate data that may be associated with the interactions representing the communications exchanges. The system associates the interactions with a context. The system determines an interaction interface for subsequent communication based on the context and interaction data. The system further facilitates the switch of communications channels during a communications session, tracking, storing, and updating interaction and context data to maintain a consistent communications experience for a user.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile