The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 05, 2026
Filed:
Sep. 29, 2023
Dell Products L.p., Round Rock, TX (US);
Shreyans Jasoriya, Brighton, MA (US);
Anil Kumar Koluguri, Durham, NC (US);
David C. Sydow, Merrimack, NH (US);
Sebastian Brunet, Miami, FL (US);
Soham Joshi, Reston, VA (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
Methods, apparatus, and processor-readable storage media for detecting duplicate incidents using machine learning techniques are provided herein. An example method includes obtaining information associated with tracking a first incident in an incident database, generating a summary of the first incident by processing at least a portion of the information using at least one first machine learning model, and generating an embedding of the first incident by processing the generated summary using at least one second machine learning model. The method also includes computing a set of similarity scores for the first incident, determining whether the first incident is a duplicate of at least one of a plurality of additional incidents in the incident database based on the set of similarity scores, and initiating an update to one or more data records in the incident database based at least in part on a result of the determining.