The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 21, 2026
Filed:
Jan. 23, 2024
International Business Machines Corporation, Armonk, NY (US);
William Chatham, Dublin, IE;
David O'grady, Maynooth, IE;
Paul John Ellis, Blackrock, IE;
Garima Verma, Lucan, IE;
John Carolan, Arklow, IE;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer-implemented method (CIM), according to one embodiment, includes building a first support profile for a first predetermined product that is scheduled to be released. The first support profile is based on historical data of predetermined types. The CIM further includes calculating, based on the first support profile, a number of expected escapes for at least a first functional area of the first predetermined product, and predicting a total number of customer cases that will result from the scheduled release. An indication of the predicted total number of customer cases is added in a cost report about the scheduled release of the first predetermined product.