The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 03, 2026
Filed:
Apr. 24, 2024
Applicant:
The Adt Security Corporation, Boca Raton, FL (US);
Inventors:
Justin Patrick Murphy, Knoxville, TN (US);
Chad Martin Kerby, Wichita, KS (US);
Assignee:
The ADT Security Corporation, Boca Raton, FL (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/523 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5231 (2013.01);
Abstract
Systems and methods for callback queue management are provided. An example system is configured to determine a maximum size of a callback queue based on a formula. The system determines eligibility of an inbound query for the callback queue based on a current number of calls in the callback queue being less than the maximum size. The system causes a callback call associated with the inbound query to be performed based on the inbound query being eligible for the callback queue.