The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 03, 2026
Filed:
May. 19, 2023
Capital One Services, Llc, McLean, VA (US);
Jennifer Kwok, Brooklyn, NY (US);
Casey Han, New York, NY (US);
Daniel E. Miller, Brooklyn, NY (US);
Dan Lin, Arlington, VA (US);
Esther Uhri Cho, Hoboken, NJ (US);
Alexander Mireles, Clifton, VA (US);
Phoebe Atkins, Midlothian, VA (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
A system and method employs a chatbot into which a user can input an inquiry/question regarding a risk related topic is disclosed. The user can obtain an answer to the inquiry. The system and method can receive, via a chatbot interface, an inquiry. An intent of the inquiry can be determined using a natural language processing (NLP) model. The inquiry can be matched, using a classifier, to a related data set based on the determined intent. An output can be generated based on the related data set in response to the inquiry. The output can be transmitted for display on the chatbot interface.