The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 16, 2025
Filed:
Aug. 12, 2022
Language Line Services, Inc., Monterey, CA (US);
Lindsay D'Penha, Carmel, CA (US);
Jeffrey Cordell, Carmel, CA (US);
James Boutcher, Carmel, CA (US);
Language Line Services, Inc., Monterey, CA (US);
Abstract
A computer-implemented process receives, at a language interpretation platform from a customer service agent computing device, a request to establish a language interpretation session with a user. In addition, the computer-implemented process places a call from the language interpretation platform to a user mobile computing device. The computer-implemented process, upon the user not answering the call, automatically transmits a message to the user mobile computing device indicating one or more language interpretation connection options. Additionally, the computer-implemented process establishes, via the language interpretation platform, a language interpretation session between the customer service agent computing device, a language interpreter computing device, and the user mobile computing device based on the one or more language interpretation options.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile