The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 10, 2025

Filed:

Jan. 04, 2022
Applicant:

Aktana, Inc., San Francisco, CA (US);

Inventors:

Gil Blustein, San Francisco, CA (US);

Jin Huang, San Francisco, CA (US);

Marc Cohen, San Francisco, CA (US);

Wendong Zhu, San Francisco, CA (US);

Assignee:

Aktana, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G16H 50/00 (2018.01); G06Q 30/0241 (2023.01); G06Q 30/0242 (2023.01); G06Q 30/0251 (2023.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0276 (2013.01); G06Q 30/0244 (2013.01); G06Q 30/0254 (2013.01); G06Q 30/0255 (2013.01); G06Q 30/0264 (2013.01); G06N 20/00 (2019.01);
Abstract

A health care provider (HCP) engagement engine is disclosed. The HCP engagement engine facilitates effective communication between pharmaceutical sales representatives (medical reps) and HCPs by generating, using machine learning algorithms, messages for the medical reps to send to HCPs. The recommended messages may be sent over a network and may include email messages, text messages, or online chat messages. The recommended messages may be drafted entirely by the engagement engine or may be drafted as addenda to messages already used by the medical reps. The HCP engagement engine uses historical data on actions performed by the HCPs and medical reps, as well as data collected from historical message recommendation events, in order to produce message recommendations.


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