The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 25, 2025

Filed:

Jun. 20, 2022
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Martin G. Keen, Cary, NC (US);

Jeremy R. Fox, Georgetown, TX (US);

Alexander Reznicek, Troy, NY (US);

Bahman Hekmatshoartabari, White Plains, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06T 19/00 (2011.01); G06F 3/01 (2006.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
G06T 19/006 (2013.01); G06F 3/011 (2013.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01);
Abstract

Methods, systems, and a computer program product are disclosed. The first method includes obtaining virtual session data in real time, identifying a positional utterance in the virtual session data, and generating a positional insight for the positional utterance. The first method also includes generating a best-practices recommendation based on the positional insight. The second method includes obtaining virtual session data, identifying positional utterances in the virtual session data, and generating positional insights for each of the positional utterances. The second method also includes selecting each of the positional insights having confidence scores above a threshold score and generating best-practices recommendations based on the selected positional insights.


Find Patent Forward Citations

Loading…