The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 24, 2024

Filed:

Oct. 28, 2021
Applicant:

Ncr Voyix Corporation, Atlanta, GA (US);

Inventors:

Aleah Jean Kadry, Atlanta, GA (US);

Gina Torcivia Bennett, Lawrenceville, GA (US);

Jaier Gordon, Atlanta, GA (US);

Yoshiki Kakehi, Atlanta, GA (US);

Kelli Lee, Atlanta, GA (US);

Timothy Edward Mason, Flowery Branch, GA (US);

Kip Oliver Morgan, Atlanta, GA (US);

Mike Zheng, Atlanta, GA (US);

Assignee:

NCR Voyix Corporation, Atlanta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/18 (2012.01); G06F 3/01 (2006.01); G06F 9/54 (2006.01); G06Q 10/0631 (2023.01); G06Q 50/26 (2012.01); G06T 7/20 (2017.01); G06T 11/60 (2006.01); G06V 20/40 (2022.01); G06V 20/50 (2022.01); G06V 20/52 (2022.01); G06V 40/20 (2022.01); H04N 23/66 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/063114 (2013.01); G06F 3/017 (2013.01); G06F 9/541 (2013.01); G06Q 50/265 (2013.01); G06T 7/20 (2013.01); G06T 11/60 (2013.01); G06V 20/41 (2022.01); G06V 20/50 (2022.01); G06V 20/52 (2022.01); G06V 40/28 (2022.01); H04N 23/66 (2023.01); G06Q 20/18 (2013.01); G06T 2207/10016 (2013.01); G06T 2207/30196 (2013.01); G06T 2207/30232 (2013.01); G06V 20/44 (2022.01);
Abstract

Objects associated with a self-checkout area are identified and tracked through transaction data comprised of transaction details, device statuses, transaction interrupts/events, and video feeds during transactions on Self-Service Terminals (SSTs). Selective objects and selective transaction data are correlated together in a group for each transaction. Actions required of an attendant who is managing the transactions are identified for each group. An Augmented Reality (AR) interface is provided on an attendant-operated device that visually and uniquely identifies the actions, each group requiring a given action, and each object of each group that is to be the subject of the given action. In an embodiment, remote verification, audit, and override actions are processed through gestures made by the attendant and detected by the AR interface.


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