The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 22, 2024

Filed:

Apr. 03, 2023
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventor:

Deepak Ramamohan, Karnataka, IN;

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/33 (2019.01); G06F 16/338 (2019.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 16/3338 (2019.01); G06F 16/3347 (2019.01); G06F 16/338 (2019.01); G06N 20/00 (2019.01);
Abstract

Systems, methods, and computer program products for search platforms for unstructured interaction summaries. An application executing on a processor may receive a query comprising a term. The application may generate, based on an embedding vector and the term, an expanded query comprising a plurality of additional terms. The application may generate, based on a term frequency inverse document frequency model, a vector for the expanded query and generate an entity vector for the query. The application may generate a combined vector for the query based on the entity vector and the vector for the expanded query. The application may compute, based on the combined vector for the query and a feature matrix of a corpus, a respective cosine similarity score for a plurality of results in the corpus. The application may return one or more of the plurality of results as responsive to the query based on the similarity scores.


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