The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 16, 2024
Filed:
Apr. 26, 2023
Fmr Llc, Boston, MA (US);
Eoghan Considine, Galway, IE;
Luella Gergen Wong, Louisville, KY (US);
Aidan Fogarty, Offaly, IE;
Rosaleen Gilligan, Galway, IE;
Shane Tully, Dublin, IE;
Eamonn Fox, Galway, IE;
Seemanthini Jois, Medford, MA (US);
Jenson Joy, North Attleboro, MA (US);
FMR LLC, Boston, MA (US);
Abstract
Systems and methods are described herein for identifying diminished capacity of a voice call participant based on audio data analysis. A server generates an audio image based on an audio file comprising speech data corresponding to a first user on a voice call. The server determines a diminished capacity score based on one or more characteristics of the audio image analyzed using a deep learning classification model. The server applies a security protocol to an account associated with the first user when the diminished capacity score is at or above a threshold value. The server receives a transaction request corresponding to the account from the first user. The server processes the transaction request based on the security protocol applied to the account.