The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 09, 2024
Filed:
Jan. 29, 2021
Applicant:
Afiniti, Ltd., Hamilton, BM;
Inventors:
Ain Chishty, Rockville, MD (US);
Hassan Afzal, Bethesda, MD (US);
Assignee:
AFINITI, LTD., Hamilton, BM;
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/48 (2006.01); G06F 5/06 (2006.01); G06F 9/54 (2006.01);
U.S. Cl.
CPC ...
G06F 9/4881 (2013.01); G06F 5/06 (2013.01); G06F 9/547 (2013.01);
Abstract
There are provided a method for behavioral pairing in a task assignment system with an external pairing system. The method includes transmitting, to the external pairing system over an application programming interface, a control flag and a benchmark flag and receiving, from the external pairing system, a task-agent pairing based on one of a first pairing strategy and a second pairing strategy. The task-agent pairing is based at least in part on the control flag and the benchmark flag.