The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 20, 2024

Filed:

Nov. 09, 2021
Applicant:

Avaya Management L.p., Santa Clara, CA (US);

Inventors:

Navin Daga, Silapathar, IN;

Pushkar Yashavant Deole, Pune, IN;

Sandesh Chopdekar, Pune, IN;

Assignee:

Avaya Management L.P., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/56 (2022.01); H04L 51/043 (2022.01); H04M 3/533 (2006.01); G10L 15/26 (2006.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
H04L 51/56 (2022.05); G10L 15/22 (2013.01); G10L 15/26 (2013.01); H04L 51/043 (2013.01); H04M 3/53308 (2013.01); H04M 2203/4563 (2013.01);
Abstract

Delivering a transcribed voice message includes detecting receipt of a voice message for delivery to a user, the voice message related to an incoming call for the user; determining a current presence of the user on at least one of a plurality of messaging channels in real time during receipt of the voice message; transcribing the voice message to text in real time; and delivering, in real time, the transcribed voice message to the at least one messaging channel on which the current presence of the user is determined. Delivering the transcribed voice message can also include receiving from the user initial identification of different user accounts, along with authorizations and permissions.


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