The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 09, 2024

Filed:

Feb. 23, 2021
Applicant:

Avaya Management L.p., Durham, NC (US);

Inventors:

Sandesh Chopdekar, Pune, IN;

Pushkar Yashavant Deole, Pune, IN;

Navin Daga, Silapathar, IN;

Valentine C. Matula, Granville, OH (US);

Assignee:

Avaya Management L.P., Morristown, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 65/80 (2022.01); H04L 43/0829 (2022.01); G10L 15/30 (2013.01); G10L 15/08 (2006.01); G10L 15/22 (2006.01); H04L 65/403 (2022.01);
U.S. Cl.
CPC ...
H04L 65/80 (2013.01); G10L 15/08 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); H04L 43/0829 (2013.01); H04L 65/403 (2013.01);
Abstract

The technology disclosed herein enables user notification of word inconsistencies to indicate session quality. In a particular embodiment, a method includes, during a communication session between a first endpoint operated by a first participant and a second endpoint operated by a second participant, determining a first number of words spoken by the first participant during a period of time based on sound captured by the first endpoint for inclusion on the communication session. The method also includes determining a second number of the words spoken by the first participant during the period of time based on audio received at the second endpoint via the communication session. Upon determining that an inconsistency exists between the first number and the second number, the method includes notifying at least one of the first participant and the second participant about the inconsistency.


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