The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 25, 2023
Filed:
Nov. 25, 2020
Applicant:
Avaya Management L.p., Durham, NC (US);
Inventors:
Mehmet Balasaygun, Freehold, NJ (US);
Valentine C. Matula, Granville, OH (US);
Assignee:
Avaya Management L.P., Durham, NC (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
H04M 3/42365 (2013.01); H04M 3/5158 (2013.01);
Abstract
The present disclosure provides, among other things, methods of managing a whisper, the methods including: establishing a communication session; receiving a whisper request to provide the whisper to a first device associated with the communication session; retrieving environmental information; comparing the environment information to a rule; configuring the whisper based on the comparison; and providing the whisper based on the comparison.