The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 14, 2023

Filed:

Dec. 22, 2017
Applicant:

Salesloft, Inc., Atlanta, GA (US);

Inventors:

Roi Ceren, Alpharetta, GA (US);

Scott Mitchell, Smyrna, GA (US);

Rob Forman, Atlanta, GA (US);

Assignee:

SalesLoft, Inc., Atlanta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2023.01); G06N 20/00 (2019.01); G06F 16/22 (2019.01); G06Q 10/10 (2023.01); G06Q 30/0202 (2023.01); G06Q 10/107 (2023.01);
U.S. Cl.
CPC ...
G06Q 30/0202 (2013.01); G06F 16/2246 (2019.01); G06N 20/00 (2019.01); G06Q 10/107 (2013.01);
Abstract

Methods and systems for determining cadences are described. Behavior information between a user and a potential customer is stored, where the behavior information comprises actions between the user and the potential customer. The behavior information is analyzed to determine an engagement score to represent time effort the potential customer spends in interacting with the user, where the analyzing utilizes model-free reinforcement learning in a generalized Markovian process. A cadence is determined utilizing the engagement score, where the cadence comprises scheduled action items for the user for future interactions with the potential customer.


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