The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 30, 2022
Filed:
Oct. 20, 2020
Avaya Management L.p., Durham, NC (US);
Navanath Dattatray Navaskar, Pune, IN;
Pragati Kailash Dhumal, Pune, IN;
Avaya Management L.P., Durham, NC (US);
Abstract
The technology disclosed herein enables selective endpoint notification of incoming communications directed to a set of endpoints. In a particular embodiment, a method provides, in a communication control system, receiving a first request to establish a communication session with at least one endpoint in first set of endpoints. The first set of endpoints comprises two or more endpoints and the request is directed to the first set of endpoints. The method further provides identifying a first subset of the first set of endpoints based on application of one or more override rules to the first request. The override rules define conditions wherein fewer than all of the first set of endpoints should be notified of the first request. The method also provides notifying the first subset about the first request.