The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 12, 2022
Filed:
Aug. 09, 2021
Capital One Services, Llc, McLean, VA (US);
Phoebe Atkins, Rockville, VA (US);
Max Miracolo, Brooklyn, NY (US);
Joshua Edwards, Philadelphia, PA (US);
Brian McClanahan, Silver Spring, MD (US);
Alexander Lin, Arlington, VA (US);
Lin Ni Lisa Cheng, New York, NY (US);
Cruz Vargas, Denver, CO (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.