The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 08, 2022
Filed:
Mar. 28, 2018
Applicant:
Intuit Inc., Mountain View, CA (US);
Inventors:
Igor A. Podgorny, San Diego, CA (US);
Benjamin Indyk, San Diego, CA (US);
Faraz Sharafi, San Diego, CA (US);
Matthew Cannon, San Diego, CA (US);
Assignee:
Intuit Inc., Mountain View, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/451 (2018.01); G06N 20/00 (2019.01); G06F 16/35 (2019.01); G06F 16/635 (2019.01); G06F 16/33 (2019.01);
U.S. Cl.
CPC ...
G06F 9/453 (2018.02); G06F 16/3334 (2019.01); G06F 16/3347 (2019.01); G06F 16/35 (2019.01); G06F 16/635 (2019.01); G06N 20/00 (2019.01);
Abstract
A method and system provides personalized assistance to users of a data management system. The method and system trains an analysis model with both a supervised machine learning process and an unsupervised machine learning process to identify relevant assistance topics based on a user query and the attributes of the user that provided the query. The method and system outputs personalized assistance to the user based on the analysis of the analysis model.