The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 11, 2022

Filed:

Jan. 25, 2019
Applicant:

Avaya Inc., Santa Clara, CA (US);

Inventor:

Thomas Moran, Galway, IE;

Assignee:

Avaya Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/51 (2006.01); H04M 3/487 (2006.01); G10L 13/04 (2013.01); G10L 19/00 (2013.01); G06F 16/61 (2019.01); G06F 16/11 (2019.01); G06F 16/683 (2019.01);
U.S. Cl.
CPC ...
G10L 19/0018 (2013.01); G06F 16/113 (2019.01); G06F 16/61 (2019.01); G06F 16/685 (2019.01); H04M 3/5175 (2013.01);
Abstract

Artificial agents utilized for voice interactions continue to improve in their capacity to conduct more sophisticated interactions. Rather than just presenting a limited set of options, artificial agents are continuing to narrow the gap between generated speech and natural human speech. A requirement is often in place that spoken interactions be recorded, however, storing speech, even with data compression, is a resource-demanding task. Generated speech may be provided from content, such as text, and speech data. By recording an identifier of the content and associated speech data, storage processing and space requirements can be greatly reduced. Playback may be provided from a waveform of audio provided by the human participant and by selecting the content associated with the content identifier and generating speech of the content utilizing settings provided by the speech data.


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