The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 16, 2021
Filed:
Apr. 09, 2019
Avaya Inc., Santa Clara, CA (US);
Paul Roller Michaelis, Louisville, CO (US);
Avaya Inc., Santa Clara, CA (US);
Abstract
A first email message is received from a first user communication endpoint. In one embodiment, the first email message is addressed to a general email messaging address for a corporation. In response to receiving the first email message from the first user communication endpoint, a second email message is sent to the first user communication endpoint. The second email message is used to identify a way to select an individual user of the plurality users. For example, the second email message may have a menu with a list of users. A third email message is received from the first user communication endpoint. The third email message identifies the individual user of the plurality of users. A fourth email message is sent that allows the first user communication endpoint and a user communication endpoint of the selected individual user to establish an email messaging session.