The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 12, 2021

Filed:

Feb. 08, 2017
Applicant:

Medallia, Inc., Palo Alto, CA (US);

Inventors:

Ji Fang, Mountain View, CA (US);

Po-Yu Li, Mountain View, CA (US);

Jiacong He, Sunnyvale, CA (US);

Assignee:

Medallia, Inc., San Mateo, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 10/06 (2012.01); G06Q 30/06 (2012.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/0282 (2013.01);
Abstract

One embodiment provides a system that obtains, for a business entity, review and revenue information for a period of time from network packets, and extracts rankings and revenues from the review and revenue information. The system determines respective correspondence between the rankings and revenues for a plurality of points of time. The system determines first and second normalized rankings for first and second points of time, respectively, in the plurality of points of time. The system determines first and second normalized revenues for the first and second points of time, respectively. The system calculates a first correlation strength between the changes in the first and second normalized rankings, and the changes in the first and second normalized revenues. The system computes a correlation between the rankings and corresponding revenues based on a plurality of correlation strengths, which includes the first correlation strength, over the period of time.


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