The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 08, 2020
Filed:
Apr. 25, 2019
Applicant:
8x8, Inc., San Jose, CA (US);
Inventors:
Mansour Salame, Atherton, CA (US);
Richard Southwick, San Francisco, CA (US);
William James Fernandez, Albuquerque, NM (US);
Robert Townsend, Mt. View, CA (US);
Assignee:
8x8, Inc., Campbell, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/0481 (2013.01); H04M 3/523 (2006.01); H04M 3/51 (2006.01); H04M 3/42 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5237 (2013.01); H04L 51/04 (2013.01); H04M 3/42161 (2013.01); H04M 3/5133 (2013.01); H04M 3/5191 (2013.01); H04M 2203/256 (2013.01);
Abstract
This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a frame on a user interface to present information in a selectable format. Another example method includes using a circuit device to detect selection of a frame as displayed and causing display of further graphical information in an un-selectable format.