The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 21, 2020

Filed:

May. 13, 2016
Applicant:

Zendesk, Inc., San Francisco, CA (US);

Inventors:

Michael Erik Smedberg, Oakland, CA (US);

Ashwin Hegde, San Francisco, CA (US);

Louis J. Chan, Belmont, CA (US);

Jared W. Shay, San Francisco, CA (US);

Henry Hsu, Fremont, CA (US);

Assignee:

Zendesk, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
H04L 67/34 (2013.01); H04L 67/20 (2013.01); H04L 67/26 (2013.01); H04L 67/2838 (2013.01); H04L 67/32 (2013.01);
Abstract

The disclosed embodiments provide a system that uses an integration service to facilitate access to an origin service. During operation, the integration service receives a request service from a software platform, wherein the request is made through an integration service application programming interface (API) provided by the integration service. In response to the request, the integration service makes a corresponding request to the origin service, wherein the corresponding request is made through an origin service API provided by the origin service, and wherein making the corresponding request involves translating data received through the integration service API into a format suitable for the origin service API.


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